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I can no longer close a dialog with the Return key

Oleg S

There's a dialog when you start reconciling your account where you specify the the statement date, balance, etc.

I used to type the values and close it only using the keyboard.

A couple of years ago that stopped working, and I have to use the mouse instead.

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Accepted answers

Boatnmaniac

@Oleg S - There are Quicken employees of various functions that do stroll through this forum. You can always identify who the Quicken employees are because their usernames in this forum begin with "Quicken".

The most common Quicken employees to participate in Community are the Moderators. They do report issues and bugs that are identified and will post suggestions and troubleshooting assistance.

Another good way to report issues/bugs is via Phone or Chat: https://www.quicken.com/support#contact-support

Perhaps the best way to report a bug, though, is via Help > Report a Problem. Issues/bugs reported here go directly to the development team (or so I am told).

All comments

Boatnmaniac

Go to Edit > Preferences > Data entry and QuickFill: Under Data Entry, is the box for Use enter key to move between fields checked?

If not, you might want to try checking that box and see if it will do what you want to see happen.

Rocket J Squirrel

I agree this is a user interface bug. But there's a keyboard workaround.

After typing in the ending balance, you can press TAB a couple of times to move focus to the OK button. Notice the faint dotted line around the word OK. Then press Enter (or even Space) to apply the dialog.

Oleg S

Boatnmaniac, Rocket J Squirrel, thank you, I'll give these workarounds a try next time I do balance.

Do you know if the Quicken developers watch this forum or have a different way to report bugs?

Boatnmaniac

The most common Quicken employees to participate in Community are the Moderators. They do report issues and bugs that are identified and will post suggestions and troubleshooting assistance.

Another good way to report issues/bugs is via Phone or Chat: https://www.quicken.com/support#contact-support

Perhaps the best way to report a bug, though, is via Help > Report a Problem. Issues/bugs reported here go directly to the development team (or so I am told).

Oleg S

Thank you, Boatnmaniac!