Fidelity Investments Download routinely fails despite resets

benno Member

Fidelity Investments acounts will not update in PC version of Quicken with one step update. I have disconnected and reconnected my Fidelity investment accounts from many times. I can reconnect them, but then even after one successful reset, the next time I try to download it fails to update yet again. After several days, I start all over again. Auto-add transactions is disabled on every account. Does anyone know what is going on?


  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @benno,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    We will need some additional information in order to better assist you further.

    Aside from being unable to update the accounts, do you happen to receive any specific error code(s) and/or message(s) that you can provide us with here, please?

    Thank you!

    -Quicken Anja
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