One step transactions posting to wrong account

Bruce Anderson

All of the sudden investment transactions in an IRA are posting to a credit card account. I've checked the account details, i.e., investment vs credit, account numbers, etc. and all are correct. I've run validate & repair as well as resetting each affected account to no avail. Five other credit card accounts and four investment accounts are fine. Any suggestions as to how to correct this would be most appreciated. In the meantime I'm making manual deletions/entries. Using version R49.33 running on Windows 11.

Quicken Kristina

Hello @Bruce Anderson,

Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. Based on the issue you are describing, I would recommend that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed.  The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!