AMEX Bank FSB has new logon address

Cindy
Cindy Member ✭✭
edited July 2023 in Errors and Troubleshooting (Windows)
AMEX implemented a new system and required everyone who doesn't have an AMEX card to create a new user ID and password.

The logon address for AMEX Savings Bank also changed. It should now be https://www.americanexpress.com/en-us/banking/personal/savings/dashboard

As a result, I am no longer able to set up a download from the bank. Could you please update the bank's logon address?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Cindy,

    Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

    If your financial institution has changed its URL, then it will require them to submit a request to have it changed within Quicken. For more detailed information regarding this topic, please take a moment to review the section titled "How can I fix an incorrect Homepage URL?" found in this support article.

    I do apologize for any inconvenience! Thank you.

    -Quicken Anja
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