Ithink bank - CC-292 error

glennabc
glennabc Quicken Windows Subscription Member
edited July 2023 in Download, Add/Update Accounts (Windows)

A few days ago Ithink bank stopped downloading transactions. Get an OL-292-B error

Comments

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited June 2023

    what's the exact name of the bank as setup for the Quicken Account downloads

    is this it -

    12536 12536 12536 iTHINK Financial
    https://www.ithinkfi.org/ 1-800-888-3900
    https://onlinebanking.ithinkfi.org/Authentication/Login.aspx ACTIVE
    BANKING,ACCOUNTINFO&DIRECT
    BANKING&WEB-CONNECT
    BANKING,ACCOUNTINFO&EXP-WEB-CONNECT

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @glennabc,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    I have located a support article that discusses the OL-292 error message in more detail and provides some troubleshooting steps. You may follow this link to access that FAQ. Please keep in mind that it is recommended to save a backup before proceeding with troubleshooting steps (just in case).

    I hope this helps!

    -Quicken Jasmine

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