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Why do I need to sign in with my quicken.com user ID and password every time I open Quicken?

HarpHauler

In the last few days, every time I open Quicken it asks my quicken.com user ID and password. This is very annoying.

I have a static IP

I use Quicken on only one computer

I have uninstalled and reinstalled Quicken

I have done several times as other posts on this subject suggest, Edit > Preferences > Quicken ID & Cloud Accounts > sign out and sign back in

I have validated my data files via hold CTRL File > Validate & Repair File > Validate File / Authentication Block will be fixed

Can't find the precise steps but have made sure that Quicken is an allowed app in Windows Defender

What can I do to fix this problem? Please no replies suggesting any of the above, I really need a real fix as my password is rather lengthy and requires a copy/paste from my password manager.

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HarpHauler

Additional Info:

Quicken Home, Business & Rental Property

Version R50.8

Build: 27.1.50.8

JB_105

This has happened to me as well over the last few days although just twice over the course of several times opening Quicken. Just started after updating to R50.8.

wrldtvlr

I'm having the same issue with R50.8 on Windows 11. Extremely annoying.

UKR

For me, the problem has gone away after installing the R 50.8 update patch.
I also rebooted Windows since then. Afterwards started Quicken and entered Quicken ID password one last time. Have started Quicken several times since then, without need for password.
So, I'm not sure who fixed what when and where … and I better not talk so loud. Murphy might hear me … 😃

wrldtvlr

Thank you - rebooting Windows seems to have fixed it for me as well...

HarpHauler

I both restarted Windows and powered down, then restarted Windows several times throughout my troubleshooting process. The problem remains. Is there a way to downgrade Quicken by a version to determine if the latest update may be responsible for this?

wrldtvlr

Spoke too soon. Quicken opened the first time after rebooting, but subsequent times is asking for my QuickenID and password.

Professor58

I’m having the same issue of requiring to enter QuickenID and password every time I open Quicken

wrldtvlr

I was hoping 50.13 addressed the problem, but it's still here.

HarpHauler

https://community.quicken.com/discussion/comment/20368441#Comment_20368441

Likewise the problem persists for me with R50.13. So very annoying

bluewood4321

This recent update fixed it for me.

bluewood4321

Updating my comment from 6/26/2023:

Installed the update on the 25th, corrected the problem through the 27th.

6/28/2023 problem returned. I'll update my quicken support ticket.

wrldtvlr

Now running 50.15 and haven't seen any problems. Fingers crossed.

studpup

Installed 50.15 this morning, haven't had to sign in to Quicken ID today, but still unable to connect to Discover Card, Pentagon Federal, Lake Michigan, and Georgia's Own credit union.

bluewood4321

update my last comment from 6/28/2023.

Had to restart my PC for unrelated windows updates.

No problems logging on to Quicken since.

HarpHauler

Well darn, after update to R50.15 I didn't have to log in yesterday. After a windows update reboot, I had to sign in again a few minutes ago. I was cautiously optimistic…

wrldtvlr

I've had a Windows update and several reboots with R50.15. So far, so good. Maybe the problem is on the Quicken server side.

HarpHauler

https://community.quicken.com/discussion/comment/20370141#Comment_20370141

And/or maybe it's time for me to try the sign out / sign in fix again.

HarpHauler

Is still happening with this morning's (7-6-2023) update to R50.16.

moved_from_money

Happening to me as well - what is worse, it is not consistent. In addition once it showed that it was trying to 'sych with quicken cloud' - something I definitely did not sign up to. Sounds like a major error in a minor update!

HarpHauler

Has anyone received the following email from Quicken regarding this issue? While I don't believe it to be a scam, I am hesitant to again go through every previously proposed fix, reboot, reboot again perhaps, only to have the issue rare its ugly head the next day.

"Dear Quicken User,

I am Kuldeep and I work with Quicken Product Development team. We have been informed that you’re encountering the issue of frequent sign in prompt with Quicken upon launch.

We have not observed this issue internally before or after R50 release hence I want to work with you to debug this and identify the root cause. If you’re available to meet, then kindly share your availability schedule so I can send you meeting invite.

Note: Please share the time slot starting from 20:30 to 8:30 AM PST, Monday-Friday.

Thanks!
--

Regards,
Kuldeep