No Credit Card Transactions Download for DuTrac Credit Union Account.

decjohnson

DuTrac Credit Union updated their software the end of May and I have not been able to get any transactions download from them into my Quicken since then. It worked fine prior to the update. I can go on-line and see them at the 'bank' and am able to download a 'QIF' file of transactions, but not able to use One Step Update to download (that does not return anything) as I did before.

NotACPA

DuTrac seems to use a different name for card transactions.

Try changing the FI name to "DuTrac Community Credit Union CC"

decjohnson

That Fl name is no longer valid for them, tried that website and can not get on and call the customer service number associated with the website and they do not service their credit cards.

NotACPA

No support for "credit" listed in the FIDIR.TXT entry for DuTrac

DuTrac Community CU https://homebanking.dutrac.org 1-800-475-1331 https://homebanking.dutrac.org/Login ACTIVE BANKING,ACCOUNTINFO&EXP-WEB-CONNECT

Only DuTrac can remedy this.

decjohnson

Thanks, that is what I was telling them the other day and they said it was Quicken's to fix, here we go round in circles.