No Credit Card Transactions Download for DuTrac Credit Union Account.

decjohnson
decjohnson Quicken Windows Subscription Member ✭✭
edited July 2023 in Download, Add/Update Accounts (Windows)
DuTrac Credit Union updated their software the end of May and I have not been able to get any transactions download from them into my Quicken since then. It worked fine prior to the update. I can go on-line and see them at the 'bank' and am able to download a 'QIF' file of transactions, but not able to use One Step Update to download (that does not return anything) as I did before.

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    DuTrac seems to use a different name for card transactions.

    Try changing the FI name to "DuTrac Community Credit Union CC"

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • decjohnson
    decjohnson Quicken Windows Subscription Member ✭✭
    That Fl name is no longer valid for them, tried that website and can not get on and call the customer service number associated with the website and they do not service their credit cards.
  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited June 2023

    No support for "credit" listed in the FIDIR.TXT entry for DuTrac

    DuTrac Community CU https://homebanking.dutrac.org 1-800-475-1331 https://homebanking.dutrac.org/Login ACTIVE BANKING,ACCOUNTINFO&EXP-WEB-CONNECT

    Only DuTrac can remedy this.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • decjohnson
    decjohnson Quicken Windows Subscription Member ✭✭
    Thanks, that is what I was telling them the other day and they said it was Quicken's to fix, here we go round in circles.
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