Error When Updating Accounts: CC-502 citibank

BetsyH Member

It is June, 2023 and I am still getting the above error when trying to update my Citibank Credit Card. I can log into my account online but Quicken gives me the CC-502 error. This has been happening for the last few months.


  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @BetsyH,

    Thank you for reaching out to the Quicken Community.

    We do still have an ongoing active alert regarding various online banking errors with CitiBank. You may follow this link to access that alert where you may bookmark the alert in order to remain up to date on any new information, ETAs, or resolutions that may occur. If you do not see the option to bookmark, please make sure that you are signed into the Quicken Community.

    We do apologize for any inconvenience caused in the meantime.

    -Quicken Jasmine

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