How to Reset an account that wrongly thinks there are transactions to accept

Christian C

That's the box I get when I try to deactivate or reset my ETrade Direct Connect. Probably has to do with the Morgan Stanley's transition. There are zero Downloaded transactions pending, so there's nothing I can do.

I have Windows Quicken Deluxe. Up to date.

Tom Young

"Automatic Entry" has been associated with this problem.

https://www.quicken.com/support/quicken-says-there-are-transactions-accept-i-do-not-see-any

Perhaps that's in play here?

Tom Young

"Automatic Entry" has been associated with this problem.

https://www.quicken.com/support/quicken-says-there-are-transactions-accept-i-do-not-see-any

Perhaps that's in play here?

Christian C

That fixed it! A transaction from 2 years ago had to be reaccepted. Showed up as soon as I turned off Automatic Entry.