Suddenly, having to log into Quicken much more often

Reed M
Reed M Quicken Windows 2017 Member ✭✭✭

Previously, I would have to log into Quicken every couple of months before opning the program by entering the local password. I presumed it was a security check. Now I have to log into Quicken every day or two. Something changed and it is quite annoying. I would suggest that Quicken allow customers to chose the length of time before having to be interrogated for a password. Many other programs allow you to trust a specific computer for an extended length of time. Customers should be able to choose not to be challenged so often with logons.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Reed M,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible) attached in order to contribute to the investigation.

    While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience! Thank you.

    -Quicken Jasmine

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