Bill & Income Reminders

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c.tremaglio
c.tremaglio Member ✭✭

This has been going on for a long period of time. An example, I have a bill reminder set up to happen once a month, say on the 1st. It doesn't appear in my bills & reminders tab on my register. I look at the list and this month isn't there but next month and all the subsequence months are. I go to next month and change the start date to this month. Next month, it isn't there but the following month and all the subsequence months are. Repeat procedure. The following month it happens again. This is a problem because I am missing making payments on the correct days. What is the problem and how can it be corrected?

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  • UKR
    UKR SuperUser ✭✭✭✭✭
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    What are the exact definitions of this reminder?
    - Due Date and frequency, e.g., Monthly on the 1st day
    - What is the number in Remind me [xx] days before or Auto enter [xx] days before?

    What version, edition level (Starter, Deluxe, etc.) and release (R xx.xx) of Quicken are you using?
    US, Canadian or other country version?
    Is your subscription expired or still active?
    Click Help / About Quicken (Mac: Quicken / About Quicken) for this information. 

  • c.tremaglio
    c.tremaglio Member ✭✭
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    Due date: 1st of every month

    Remind me 7 days in advance

    Version: R50.15

    Edition level: Deluxe

    Build: 27.1.50.15

    US version I am assuming since I've had the program since the early 2000s and have always resided in the US

    Active subscription

  • UKR
    UKR SuperUser ✭✭✭✭✭
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    If you haven't done so already, please do the following actions:
    • Even if you are on the latest software level already, download and install the latest Manual Patch file from https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
    • Reboot Windows.
    • Run both Validate and Supervalidate to attempt to repair your Quicken data file.
    • If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data
     
    Validate and Supervalidate instructions
    First save a backup file prior to performing these steps
    Validate: 
    • Click File
    • Select Validate and Repair File...
    • Select Validate File
    • If the data file contains investment accounts also select "Rebuild investing lots".
    • If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
    • Click OK
    • Close the Data Log
    • Close Quicken (leave it closed for about 30 secs)
    • Reopen Quicken and see if the issue persists.

    Super Validate:
    • Click File
    • Press and hold both CTRL and Shift keys while you click Validate and Repair File...
    • Select Supervalidate File
    • Click OK
    • Close the Data Log
    • Close Quicken (leave it closed for about 30 secs)
    • Reopen Quicken and see if the issue persists.

  • c.tremaglio
    c.tremaglio Member ✭✭
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    I am doing this but won't know if the problem persists until I have a bill or income reminder.

  • c.tremaglio
    c.tremaglio Member ✭✭
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    So now I have a new problem. The ending balance on my checking account is a different number than the balance it was before I did the above steps.

  • c.tremaglio
    c.tremaglio Member ✭✭
    edited July 2023
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    I actually just checked and there were three reminders for 7/1 which were missing but are shown for 8/1. It was those three reminders that made the balance off.

This discussion has been closed.