Why are my account names changing to "N/A" in my account list side bar?

ghwhite
ghwhite Quicken Windows Subscription Member
edited August 2023 in Errors and Troubleshooting (Windows)

I go in to rename them back to what I want, but they show as N/A when I exit and restart. If try to rename an account showing "N/A" back to what it was, it says that name is taken.

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Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Murphy trampled all over your data file and corrupted it.
    Restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

  • DJPJ
    DJPJ Quicken Windows Subscription Member ✭✭

    Suddenly "N/A" accounts popped up in my Accounts. I shut it down and they disappeared.

    I then tried to perform a backup and QUICKEN DELUXE crashed. What is going on?

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