Chase checking updates with Update Now but not with One Step Update (found)

Options
Anders Martinson
Anders Martinson Member ✭✭✭

Frequently One Step Update will not pull the transactions for my Chase checking account, but it will pull the balance. As a result reconcile won't work. If I do an Update Now from the register, the transactions will come in.

I have seen some posts from people experiencing similar issues but they are all marked resolved or closed, but this still happens to me.

Comments

  • Anders Martinson
    Anders Martinson Member ✭✭✭
    Options

    Another piece of this story…I did a full OSU this morning and again my Chase checking transactions that posted yesterday did not come in. I happened to launch a reconcile for the account and got a warning asking if I wanted to do a download prior to reconciling. So somehow the OSU had skipped the account. The alert prompted me to do the update, and when I did the transactions from yesterday came through.

  • UKR
    UKR SuperUser ✭✭✭✭✭
    Options

    In OSU Settings, is Chase enabled for downloading?

  • Anders Martinson
    Anders Martinson Member ✭✭✭
    Options

    NM - User error. Don't know why I would have done so since it's my only checking account, but account was unchecked. Works much better with the account selected.

This discussion has been closed.