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New release won't let me sign in.

ASauri · 2023-07-06T04:08:30+00:00

I updated to the latest release of Quicken for Windows via the download link. Since then, when I launch Quicken, the program requests my Quicken ID and password. It then either hangs forever, told me "SUCCESS" then froze on that screen, then when I forced closed the program and relaunched it, it required that I change my…

ASauri

I updated to the latest release of Quicken for Windows via the download link.

Since then, when I launch Quicken, the program requests my Quicken ID and password. It then either hangs forever, told me "SUCCESS" then froze on that screen, then when I forced closed the program and relaunched it, it required that I change my password, which I did. Now the program tells me that it is an invalid credential even though I used the Quicken ID and NEW password to access this support website with no issue.

What the heck is going on?

Quicken Screenshot 2023-07-05 210539.png

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Comments

UKR

Try resolving the problem from your other discussion,

https://community.quicken.com/discussion/7937196/unable-to-establish-an-internet-connection-after-software-update

I think, the two are related.

ASauri

@UKR,

In order to continue my banking with Quicken, I have rolled back my software to this configuration:

Windows 11
Quicken Deluxe
R50.15
27.1.50.15

Since that rollback, all the FI downloads now work.

Albert