check pay

David2313
David2313 Quicken Windows Subscription Member

Could not set up a bank account for Check Pay

Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    A few more details, maybe a screen image snapshot of what's happening, what error message you get … that would all be extremely helpful.
    Also please indicate the release of Quicken you're using (click Help / About Quicken to get the release number, R xx.xx)

  • David2313
    David2313 Quicken Windows Subscription Member

    I'm using Quicken for Windows, build 27.1.50.16. I originally was just trying to enable Check Pay for my bank account. I received the two micro deposits and was attempting to verify the amounts. I received an error message stating that the server could not be reached (not those exact words). After several days of receiving this message and after reading through some posts on the issue, I attempted to Review and Repair Payment Accounts, but this only disabled the account that I was trying to verify. So I attempted to enable the account, but I received an error message that the account could not be enabled.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    As a first step in troubleshooting this issue, please try this:
    • Go to Edit / Preferences / Quicken ID & Cloud Accounts
    • Click the "Sign in as a different user" link on the right side.
    • Sign out, then sign back in to your Quicken account using your existing Quicken ID.

    Now try setting up the account again.

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