Reinvest income error?

Reinvest income will not enter correctly. shaow as cash transaction rather than dividend reinvestment
Answers
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Please elaborate. And if you could show us a picture, it would be helpful
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
I am reluctant to show my account details ,but when I enter the transaction as ReinvDiv , instead of entering x Shares @ 1 in the description column, it just enters x shares 1. Then the Share Bal column is not updated and the Cash Amt column shows N/A.
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You can block out any info you don't want shown. I think if you have N/A it means there are placeholders in the account.
I'm staying on Quicken 2013 Premier for Windows.
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OK. Here is a screenshot
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