Error OL-297 for all Investment accounts

System
System Member admin
edited August 2023 in Errors and Troubleshooting (Windows)
This discussion was created from comments split from: One Step Update Updates Only 1 Account.

Comments

  • Frank2021
    Frank2021 Quicken Windows Subscription Member ✭✭

    I have similar issue for past 3 days. One step update only works for accounts under BANKING. All accounts under INVESTMENTS I receive a OL-297 error. Updating Quotes doesn't do anything - security prices are nut updated. Resetting investment accounts (Edit Account>Online) gives a connectivity error message.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Frank2021,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. Is this occurring across different financial institutions? Which ones? When did this issue begin to occur? What are the connection method(s) with these financial institutions?

    I look forward to your response.

    -Quicken Jasmine

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