Fidelity 401k account shows $0 balance after upgrade

cttripp

I just upgraded to Quicken for Mac 7.1.2 this morning. After my upgrade, by Fidelity 401K account shows a balance of $0. I logged into my Fidelity account and it shows the correct amount. But Quicken shows my account going negative back in November 2020, which is not only incorrect, but wasn't showing this the last time I ran Quicken about a week ago. Right now this is more of an inconvenience than anything, but I'm hoping there is a better fix than wiping out the account in Quicken and rebuilding it from scratch.

Jon

There's a known problem with NetBenefits accounts right now. No ETA on a fix but at least they're aware of the issue.

https://community.quicken.com/discussion/7937476/new-7-12-23-fidelity-fidelity-netbenefits-holdings-disappearing-from-accounts-qmac

cttripp

Thanks for the info.