Quicken is not Opening

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gwforit
gwforit Member ✭✭✭
edited August 2023 in Errors and Troubleshooting (Windows)

When I launch Quicken and Enter the Data File Password, I get a blank screen as noted in the pic. I then force Quicken to close. I've tried rebooting, still with no luck. Is anyone else experiencing this? Thank you.

Quicken screen.JPG
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Best Answer

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓

    Try opening Quicken with a backup file…one that you know worked in the past.

Answers

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    Pull down the File menu and click on your data file (most likely qdata).

  • gwforit
    gwforit Member ✭✭✭

    Thanks for the quick response. Unfortunately Quicken is not responsive, so I am unable to pull down the file menu. Any other thoughts on what I can do? Appreciate the assistance.

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓

    Try opening Quicken with a backup file…one that you know worked in the past.

  • gwforit
    gwforit Member ✭✭✭

    Thanks Ralph. That worked! Unfortunately the last back up was several days ago though, but at least it worked!

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