Transaction not saving

hmbrock

When I try to add a transaction in one of my accounts it won't save. I tried to enter a transaction in a different account and it works fine. I'm using the latest version of Quicken on Windows 11. I've been able to enter transactions in this account before. It's just started to happened.

Quicken Kristina

Hello @hmbrock,

Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. I suggest that you try validating and/or super validating your data file.  Please save a backup file prior to performing these steps.

Validate: 

1. File
2. Validate and Repair File...
3. Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
3. Super Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.   

Thank you.