WebView2 Runtime Not Installed - Win10 US

Rick Klock

I tried to start Quicken for Windows today and got an error that said something about Quicken can't run and had to download and install WebView2Runtime.

I downloaded it and installed it and keep getting the same error each time I try to Run Quicken.

Any help would be nice

Thanks

QWinUser

It seems to be a known issue -

ONGOING 7/21/23 Quicken can't open because WebView2 Runtime is not installed - Win 10

Quicken Janean

Jul 7, 2023

We are seeing that users in US and Canada are reporting that Quicken isn’t able to open. Customers see an error saying WebView2 Runtime is not installed.

We have already escalated this issue internally, and are actively working towards a resolution, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

(Ticket #10343532/CTP-7145)

Thank you!

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QWinUser

There have been several posts lately with this same issue. I thought the program looked familiar, so I checked the installed programs in Windows and I found this -

I am not certain if this has anything to do with the issue, but it looks like a new version was installed recently.

QWinUser

It seems to be a known issue -

ONGOING 7/21/23 Quicken can't open because WebView2 Runtime is not installed - Win 10

Quicken Janean

Jul 7, 2023

We are seeing that users in US and Canada are reporting that Quicken isn’t able to open. Customers see an error saying WebView2 Runtime is not installed.

We have already escalated this issue internally, and are actively working towards a resolution, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

(Ticket #10343532/CTP-7145)

Thank you!

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Rick Klock

After several tries to get Quicken to run I got a message that Windows Defender was blocking the install of "WebView2".

After allowing it to install Quicken worked just fine.

Hope this helps others

JoFi

Window edge running fine. Downloaded and installed webview2 but Quicken does not recognize it. No option to fall back or continue just cancel and it shuts down quicken. Updates should not brick the software.

Ps56k2

for these Windows users - is there anything more you can share about your Win10/11 setup… something that might be a trigger or problem for this situation?
There are other threads for Canadian users, and for MAC users with Windows emulators.

mjbitondo

any movement on this ?

mmeghji

Same issue installs but get error when run quicken - "Quicken can't open because WebView2 Runtime is not installed - Win 10" when I tried to install on new machine as my old one crashed. Tried on another machine and same so not a problem with Windows. Worked with customer support yesterday and today and wasted time. Hope this gets fixed soon.

Rick Klock

Same issue. I discovered that my Windows Defender was stopping it from being installed. Once I ok'd it it installed fine