Online bill not updating amount due but the latest bill has downloaded

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My bills & income tab is showing "awaiting next bill" for this biller. But I viewed the latest bill shown and it is the current bill that is coming due on 8/8.

I also have a linked reminder to remind me 30 days in advance.

Why isn't Quicken showing the amount due and displaying the reminder?

Quicken Premier vR51.10, Build 27.1.51.10

Windows 10 Home, v22H2, Build 1905.3208

Thanks.

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