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Capital One CC freezes

ya12

When I try to link my Capital One cards, after I click Setup Now Quicken Freezes. I'm forced to go into Task Manager and end task

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UKR

Have you tried using the Add Account process instead? Click the "+" icon in the Account Sidebar title.
Be sure to carefully and correctly Link your existing credit card register(s) to the matching account found at the bank.

Quicken Jasmine

Hello @ya12,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

Before I can further assist you, I require some more information. When did you first notice this issue? After a recent update? If so, which update? Do you receive any error codes or messages?

I look forward to your response.

ya12

Jasmine,

I did upgrade earlier that day. I'm on version 27.1.51.10. My US Bank account was corrupted, so a copy was made. This forced me to reactivate downloads. Have 2 retail Capital One Cards and both will not pull up the window to start the process. There is no error codes or messages the screen dims and nothing happens. When I go into task manager Quicken is almost at zero in processing speed.

ya12

UKR, Your plan fixed my issue.

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