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Has Version R51.12 Solved the Failure to download Discover Bank transactions problem??

westelsdon

I see that there is a new version of Quicken: R51.12. Has anyone tried it? Did it solve the problem with Quicken being unable to download Discover Bank transactions?? I read the list of fixes and it's written in language only a coder of Quicken can understand, while I'm an engineer and can usually parse out tech data written by coders and other engineers, this situation requires a crisp and clear statement and I haven't seen it yet.

So! Has Version R51.12 Solved the Failure to download Discover Bank transactions problem that's been festering for at least 2 months??

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Quicken Anja

Hello @westelsdon,

Thank you for reaching out to the Community with your question.

As of now, the known issue with Discover Bank is still ongoing. We do not have an ETA on resolution at this time. Please refer to this Community Alert for any and all available updates and information.

We apologize for any inconvenience in the meantime! Thank you.

markus1957

FWIW, when I have lost Discover Card access with CC-800 error, the only means of restoring has been to restore from a backup taken when the connection was working. Then deactivate the Discover account(s) and reactivate.

markus1957

FWIW, when I have lost Discover Card access with CC-800 error, the only fix has been to restore from a backup taken when the connection was working. Then deactivate the Discover account(s) and reactivate.

Using Ctrl + F3 on Contact Info in Online Center used to be a means of deleting the Discover connection info in the data file. Now though, when in the CC-800 error condition, even though the Discover account register details shows it is disconnected the connection info cannot be deleted because Quicken thinks the connection is still active. In my case the condition is an issue with the data file/cloud file not being cleansed of Discover connection info rather than Discover connection. A new data file creates a Discover connection without issue. I suspect, this is also the case for users following the alert.

westelsdon

https://community.quicken.com/discussion/comment/20376615#Comment_20376615

I was able to reconnect to my Discover Card account a couple of weeks ago using the then-current version of Quicken, but my savings account at Discover Bank was still having trouble. I followed some instructions and rolled my Quicken program back to R49.29 and was able to reconnect to my Discover Bank account. I was not getting a CC-800 error then or since - I'm fairly certain that your issue and mine (as well as many others) is not the same and is not amenable to the solution you proposed.

I'm waiting for confirmation that some future version of Quicken will let me connect to both my Discover Card and Discover Bank accounts and download transactions without hassle. Until then, I plan to refuse to update the version of Quicken away from R49.29.

Winnder

https://community.quicken.com/discussion/comment/20376696#Comment_20376696

westelsdon, if you will share how you rolled your Quicken program back to R49.29, I would try it. Thanks!

unknown

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Winnder

https://community.quicken.com/discussion/comment/20376721#Comment_20376721

@westelsdon never mind. I found the link you provided in another chat thread, https://assistant.quicken.com/patch/QW27.1.49.29MPatch.EXE. It worked like a charm. Thank you!!!!!