Transactions won't download into register

Windows quicken. I have had this problem for months, I need to get it fixed. It use to be that when I synced transactions from banks, it downloaded all transactions for each account and I could reconcile. Now it says they are downloaded, and I can find them in
downloads, but they don't show at the bottom of the register. HELP? I have tried everything I can.
Comments
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How are you downloading them?
Windows 11 (2 separate computers)..... Quicken Premier.. HAVE USED QUICKEN CONTINUOUSLY SINCE 1985.
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I go to the website. download from there. It does go to the download but can't get it to go to the register. I've used quicken for over 20 years. This started about a year ago. I use to be able to click downloads at the bottom of the register and it would download. That button has disappeared. I even purchased a new version. Same
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I suggest you contact Quicken support and let them view your screen while this occurs.
Quicken user since version 2 for DOS, as of 2025 using QWin Premier (US) on Win10 Pro & Win11 Pro on 2 PCs.
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What is the file extension you are getting from the financial institution's web site?
Windows 11 (2 separate computers)..... Quicken Premier.. HAVE USED QUICKEN CONTINUOUSLY SINCE 1985.
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Me too.
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