Transactions won't download into register

erniejohnson53
erniejohnson53 Quicken Windows Subscription Member
edited September 2023 in Download, Add/Update Accounts (Windows)

Windows quicken. I have had this problem for months, I need to get it fixed. It use to be that when I synced transactions from banks, it downloaded all transactions for each account and I could reconcile. Now it says they are downloaded, and I can find them in

downloads, but they don't show at the bottom of the register. HELP? I have tried everything I can.

Comments

  • retird
    retird Quicken Windows Subscription Member ✭✭✭✭

    How are you downloading them?

    Windows 11 (2 separate computers)..... Quicken Premier.. HAVE USED QUICKEN CONTINUOUSLY SINCE 1985.

  • erniejohnson53
    erniejohnson53 Quicken Windows Subscription Member

    I go to the website. download from there. It does go to the download but can't get it to go to the register. I've used quicken for over 20 years. This started about a year ago. I use to be able to click downloads at the bottom of the register and it would download. That button has disappeared. I even purchased a new version. Same

  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I suggest you contact Quicken support and let them view your screen while this occurs.

    Quicken user since version 2 for DOS, now using QWin Premier (US) on Win10 Pro.

  • retird
    retird Quicken Windows Subscription Member ✭✭✭✭
    https://community.quicken.com/discussion/comment/20378490#Comment_20378490

    What is the file extension you are getting from the financial institution's web site?

    Windows 11 (2 separate computers)..... Quicken Premier.. HAVE USED QUICKEN CONTINUOUSLY SINCE 1985.

  • Romico22
    Romico22 Quicken Windows Subscription Member

    Me too.

This discussion has been closed.

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