trying to upgrade to "Quicken Home and Business" from "Deluxe"

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mwhite7779
mwhite7779 Member ✭✭
edited September 2023 in Download, Add/Update Accounts (Windows)

I'm trying to upgrade and when I move the mouse over the "upgrade" button it has a red cursor and won't let me press it. What am I doing wrong here?

image_2023-08-15_181602034.png

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  • Quicken Kristina
    Quicken Kristina Moderator mod
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    Hello @mwhite7779,

    Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. Due to the nature of this issue, it is recommended that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed.  The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance!

    Quicken Kristina

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  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
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    let us know how things went -

    Seems like a Quicken website problem

    QWin - R54.16 - Win10

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