Payee name abbreviations

acs2
acs2 Quicken Windows Subscription Member ✭✭✭

in recent months I have noticed that many downloaded payee names have changed from what they were in the past. Often it is hard to interpret them which results in a hunt and a need to set up a rule.

It is especially obvious with PayPal but I I have noticed this with a variety of credit cards and banks.

Has anyone noticed this change? Is it known why this is occurring?

Thanks

Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Yes, there have been changes, especially when banks revamped their websites or made you change your download connection from "Direct Connect" to "Express Web Connect" (with or without an added "+" sign).

    If a bank doesn't provide proper Payee Names any longer, a complaint sent to the bank might help.

    Here are a few more tips:

    Transaction download problems with matching and adding new transactions correctly

    First please ensure that all optional settings in Quicken pertaining to recall, memorization, automatic categorization and renaming of payee names are enabled. You find those settings in Edit / Preferences / Data Entry & Quickfill and Downloaded Transactions. Additional settings for the detection and processing of transfer transactions can be found in Edit / Preferences / Transfer detection.

    Are you automatically accepting downloaded transactions into your registers?

    If you are relying on Quicken to "automagically" fill your account registers from downloaded transactions, you may run into problems. Despite all efforts by the Quicken programmers, the "Autopilot" (that's my name for the part of the Quicken program which processes downloaded transactions and converts them into new register transactions) is not infallible. For that process to work 100% of the time one would need a crystal ball because the information downloaded from the banks often is just too terse and cryptic.

    You should, at least for a while, turn off the "automatically accept downloaded transactions into registers" setting to gain better control over what is downloaded and what to do with it. Click on and review each downloaded transaction, make changes if necessary (e.g., to get a payee name = "Starbucks" instead of "POS TRANS 070119 STARBU", "POS TRANS 070219 STARBU", "POS TRANS 070319 STARBU" or to assign a category) before you click to accept each transaction.

    Any changes you make to downloaded Payee Names are remembered in Renaming Rules.

    Any other changes you make (add/change Category or Memo text) are remembered in the Memorized Payee List.

    Next time the same transaction for this Payee comes along, Quicken should remember and give you a better new register transaction.
    Paper checks you write should be recorded in Quicken as you write the check (and BEFORE you download transactions which might contain the cleared check). That gives you a register transaction with correct check number, payee name and category. No matter what information is downloaded from the bank, you already have a correct register transaction which the downloaded data cannot mess up.

    In case you have issues with transfer transactions not being generated correctly:

    For best results manually enter transfer transactions into your register BEFORE you download transactions from the bank which contain the transfer confirmations. For recurring transfers use scheduled reminders and enter them a day or two before the due date.

    Be sure to use distinct Payee Names for each transfer / credit card payment to avoid confusing Quicken - memorized payee entries.

    That takes the guesswork out of the Autopilot's process. Because a correctly entered transfer transaction already exists in your account registers, the Autopilot should just match the downloaded transfer transaction to the existing one in both accounts.

    Where are the "Auto-accept downloaded transaction" settings?

    There are two places where this is controlled in Quicken for Windows:
    - Globally, for all accounts, in Edit / Preferences / Downloaded Transactions
    - For each account individually, the global setting can be overridden from the Edit Account Details screen, Online Services Tab. Look for blue text "Automatic Entry is: ON / OFF". Click the text to change the setting.

  • acs2
    acs2 Quicken Windows Subscription Member ✭✭✭

    thank you very much. These changes have impacted VISA, Bank of America and Paypal , in my experience. I'll look over your suggestions

  • kps1
    kps1 Member ✭✭
    edited August 2023

    I'm at my wits' end with this issue. Recently many of the payee names are filled with "X" as if to hide details intentionally. For example, I found a transaction listed as XXX E XXth ST. So, the street number and street name had been replaced with "X"

    This makes it extremely difficult to identify the merchant and the result is that I spend an inordinate amount of time just trying to figure out who the merchant is.

    In this particular case, I was able cross check the CC statement where the full address was visible. It was a Shell Station where I purchased fuel. I have found that Shell transactions have the address in the payee field. Renaming rules won't help with this issue unless I visit that same station again. (Which won't occur anytime soon.)

    The comments above were interesting but haven't helped with the problem.

    Why does Quicken import a cryptic version of the information that exists in explicit form in the CC account?

    I'd be willing to bet that there is an identifier used within the credit card merchant system that doesn't rely on addresses. It would be great if that could be used to decode the payee name.

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