New Banking Interface, Not Recognized by Quicken

fpuhan

My bank, MainStreetBank (mstreetbank.com) has changed its software. The old login URL (netteller.com) has been replaced by https://digital-banking.mstreetbank.com/and Quicken doesn't have this in the database yet. Thus, I cannot connect to and download transactions either through Quicken Connect or via Direct Connect. How can I request Quicken add this to the database so I can continue to keep my banking automated?

Here's the error, if it helps:

Jon

Your bank will have to contact Quicken to get this fixed, there's not much you can do except ask the bank to do that.