AT&T online biller FIX IT doesn't work

Kerry
Kerry Member ✭✭✭
edited September 2023 in Paying Bills, Online Billers & Reminders (Windows)

For over 4 months now I have been unable to FIX IT for AT&T online biller. It is the only biller that continues to give an error message that "QUICKEN COULD NOT RETRIEVE THE LIST OF BILLERS. PLEASE TRY AGAIN LATER"

All other only billers are finally seem to be working again.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Kerry,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing trouble.

    I went ahead and checked the internal status of AT&T Online Biller and unfortunately, it shows a degraded status which is why it will fail to connect at this time. We do not have an ETA on when this degraded status will be resolved.

    image.png


    We apologize for any inconvenience! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Please consider this alternative to Bill Manager. Not all billers are willing to support third-party data aggregators.

    cap71 avoid late fees.PNG

  • Kerry
    Kerry Member ✭✭✭

    THen error messages should indicate that rather than saying QUICKEN is waiting for the next bill when one clicks on FIX IT

This discussion has been closed.

Categories