I am a >20 year Quicken/Windows R51.12 and on-line bill pay user. I just got off the phone with support about a new problem/question.
My question/problem is that ever since the new checkpay came out, I have been able to make a payment to a payee, lets call them "City." City has two categories. Up until this month, I could click on checkpay, go to City and enter the total and THEN the category's split amounts.
NOW, when I go to City, it grays out the total payment box and retains the split amounts from the prior month's payment.
I have just been instructed per phone support, that now, I must instead enter the split amounts FIRST and then the total payment will show in the grayed-out window.
It works, but this is an absurdly cumbersome change. Is there a workaround to get back to the more logical process of entering the total amount FIRST and then the split amounts?
Thanks.
