"Transactions" not available

Two of my investment accounts do not have the "Transactions" button available. It's there, but nothing happens when I click it. Both are investment accounts and I have tried to find a difference between these two and my other investment account, but can't find one. Both have "download" available and seem to accept my "update account" selection.
I am "transferring" amounts from my checking account to one of the investment accounts on a regular basies. The other Is a Exchange Traded Retirement Fund which updates totals, but doesn't show transactions.
I would really like to be able to view the transactions. How.
thank you
Answers
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Thank you! It seems those two accounts don't allow tracking transactions. I would never have looked there (or understood what it meant).
I still can't figure out why one of them won't even show the total even though it seems to accept the "update". But that's for another day.
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