Citicards online access

mrbill
mrbill Member ✭✭
edited September 2023 in Errors and Troubleshooting (Windows)

Quicken has lost the online setup to my Mastercard. When attempting to re setup, I get the following error. I can access Citibank via the url with no problem.

Bill

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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @MrBill,

    Thank you for reaching out to the Community and telling us about your issue, though we apologize that you are experiencing this.

    This is a known intermittent issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • UKR
    UKR SuperUser ✭✭✭✭✭

    Have you tried using Citi Cards as the Financial Institution name for your credit card account? Same ID and password as Citibank.

    Select "Advanced Options" during setup and choose "Direct Connect".

This discussion has been closed.

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