Synchrony accounts not downloading

System Member admin
This discussion was created from comments split from: Cannot set up for JCP (Sychrony) or Kohls.


  • rhlane01
    rhlane01 Member

    My Synchrony cards also no longer download. Someone please help.

  • Quicken Jasmine

    Hello @rhlane01,

    Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What is your connection method with Synchrony? You can see the connection method by navigating to Tools > Account List. Are you receiving any error messages when attempting to download transactions? When did you first notice this issue? After a recent update? If so, which update?

    I look forward to your response.

    -Quicken Jasmine

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