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Synchrony accounts not downloading

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This discussion was created from comments split from: Cannot set up for JCP (Sychrony) or Kohls.

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rhlane01

My Synchrony cards also no longer download. Someone please help.

Quicken Jasmine

Hello @rhlane01,

Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

Before I can further assist you, I require some more information. What is your connection method with Synchrony? You can see the connection method by navigating to Tools > Account List. Are you receiving any error messages when attempting to download transactions? When did you first notice this issue? After a recent update? If so, which update?

I look forward to your response.