Trouble updating transactions from US Bank Internet Banking

Reverly23

I've been having trouble updating transaction using Quicken Deluxe (Build R51.12) on a Winddows 10 Home platform. My connection is using Express Web Connect. I have 3 accounts (Checking, Saving, & FlexPerks Visa). The update goes through all the motions with Savings & FlexPerks Visa card sometimes working. The accounts show having updated, but no transactions appear. See example below. Thanks.

Quicken Anja

Hello @Reverly23,

Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

1. Navigate to Edit
2. Preferences...
3. Quicken ID & Cloud accounts
4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
5. Follow the prompts to Sign Out
6. Sign back in using your Quicken ID (email) and password

Once that is done, see if the issue still continues to persist.

Hope this helps!