The option to unlock my file with TouchID is missing even though I have that feature on my mac

davidashman
davidashman Quicken Mac Subscription Member ✭✭
edited October 2023 in Signing In, Passwords, and Activation (Mac)

I recently switched the account on my mac that I use for Quicken. Now when I open my quicken file, I'm not prompted for TouchID. I don't even have that option in the security settings. I reinstalled Quicken and it didn't help. Am I missing a setting on my Mac?

MacOS Ventura, Macbook Pro M1 Max

Answers

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited September 2023

    You have to have a password on your file to have the Touch ID option, are you still getting prompted for a password when you open your Quicken file?

    On the Touch ID & Password control panel I have the following turned on:

    Screenshot 2023-09-03 at 1.05.29 PM.png

    I can't find any other system settings that seem relevant.

  • davidashman
    davidashman Quicken Mac Subscription Member ✭✭

    I have a password on the file and I'm getting prompted. I have TouchID set up. The only thing not enabled is for iTunes/App Store purchases. The others are enabled.

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited September 2023

    Yep, that's the problem. I turned that option off, restarted my Mac, and I could no longer use TouchID to open my Quicken file.

    Edit: I spoke too soon. The first time I opened the file I didn't get the TouchID option, but the second time I did.

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