Investment Accounts Duplicated @ Account Sync

Gman34798
Gman34798 Quicken Mac Subscription Member ✭✭
edited October 2023 in Investing (Mac)

The past couple times I have ran Accounts—>Sync to Mobile, my investment accounts are duplicated. The accounts have the same names as my active accounts, and contain no transactions. I simply go through and delete them. At the same time, I get a bunch of errors regarding Quicken's servers. I guess I get one error dialogue per each account duplicated. This only occurs with investments. Bank & Credit cards update as they should without issue.

Quicken Premier Version 7.2.2 (Build 702.49933.100).

Checking for updates indicates I have the latest version.

Any thoughts?

Comments

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta

    What's the error message you're getting?

  • Gman34798
    Gman34798 Quicken Mac Subscription Member ✭✭

    Thanks Jon,

    I just synced again, and 4 accounts were duplicated. All were investment accounts, although, not ALL were duplicated.

    Here is the error dialog that results:

    Screenshot 2023-09-04 at 3.54.28 PM.png

    I will say that the sync takes an unusually long time to complete. I am not wireless, and am directly connected to a 1Gb connection so the syncs usually run through pretty quickly.

    I click out of these dialogs via the "I'll check it later" option.

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