Why does One Step Update Summary does not list Direct Connect instituions?

Question

I believe I have seen references to this, but no resolution.  My OSU lists only financial institutions and accounts which are accessed by Express Web Connect.  Institutions accessed by Direct Connect are not listed.

Both checkboxes at bottom (Show just last update and show only when errors) are UNchecked.

During the OSU, I can see the DC institutions being processed, including one error which is NOT reported in the OSU Summary.  Transactions are downloaded from the DC institutions.

Previous discussions that I found did not come to a solution that I could see or access (because links in the comments are broken) are closed.  The unreported error could be a serious problem. (If I wasn't watching the progress, I wouldn't realize there was an error.  Not seeing the error message also makes it more difficult to try to correct it.  I don't know what's causing it.

QW R51.12

NebularNovice · Answer

This is not just one account that is missing, more like 10.

I did a reset on a DC account which was experiencing an unreported error.  That fixed the error, but the account still does not show in the OSU Summary.

RalphC · Answer

Have you tried, first, Reset Account and running an update?  If that doesn't work, try Deactivate and Reactivating the account.

NebularNovice · Answer

No joy.  None of the four combinations of those two boxes shows any DC results.