E Trade and Morgan Stanley Merger

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boris52
boris52 Member ✭✭
edited October 2023 in Errors and Troubleshooting (Windows)

Over labor day weekend, Morgan Stanley migrated ETrade accounts with new account numbers. but they are no longer downloading even if I change the account number to the new one. Can you help?

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  • Frank T
    Frank T Member ✭
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    same problem here.

  • benseidman
    benseidman Member ✭
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    I googled the error code and found an instruction to go into the account list, edit — online services - deactivate. Then reactivate.

    It's worked for three of my four accounts, and E*Trade has sent me to Quicken for help. On the phone with them now.

  • Sandi Spires
    Sandi Spires Member ✭✭
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    I just changed the account numbers, did not deactivate or reset. And it seems that it has worked!

    A pleasant surprise after so many tech problems with other accounts this year.

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