Has anyone gotten Columbia Threadneedle download working since they broke it a year or two ago?

Loxmyth
Loxmyth Quicken Windows Subscription Member ✭✭

I never did find or receive a fix for this.

If not… seriously, folks, stop pointing fingers at each other and work with Columbia Threadneedle to find and fix the problem for your mutual customers. There's no excuse for it having gone unsolved this long.

If there are tests I can run to help you analyze the problem, let me know. It's entirely too easy to reproduce…

Comments

  • Hello @Loxmyth,

    Thank you for reaching out to the Community and telling us about your issue, though we apologize that you are experiencing this.

    We will need some additional information in order to better assist you further.

    Could you please elaborate and tell us exactly what happens when you try to connect? Do you receive any specific error code(s) and/or message(s) that you can provide us with here, please?

    Thank you!

    -Quicken Anja
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  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    The first troubleshooting step would be to reset the account.

This discussion has been closed.