Dozens of old entries modified on last "Update Now"

Question

I've used Quicken for 20 years.  Everything was chugging along and I did my normal "Update Now" to my accounts.  When I reconcile, it says I am 15K$ off from my bank.  A one year old $4K payment to the credit card is duplicated, cleared and reconciled.  A large transfer to savings from 8 months ago is now unregistered.  A duplicate charge for hotel stay 8 months ago is in the Quicken register.  I have dozens more like this.  I still can't find $8K that doesn't reconcile.   Any ideas on what [Removed - Profanity] happened!?

Karyl Wilson · Answer

It did it to me too.  Entered multiple duplicates.  How I figured out the ones that are bad when I clicked on an entry it would say that account is no longer available.  I deleted the entry.  I wasted about 30 hours trying to fix everything.  Even when I went to back up some of they would still end up doubled.  What a mess.

shifter952 · Answer

Nothing has changed recently.   I'm not sure what backups are kept around by the software.  I'll take a look.

NotACPA · Answer

Did you recently change download types, Say from Direct Connect to Express Web Connect?   That cab cause your bank to send old/duplicate txn.

I'd suggest that you restore from a recent backup and try downloading again.