BUG: Attaching a screen shot clears all entries in the transaction.
Just want to report a bug.
For the last week, whenever I've been attaching a screen shot captured into my clipboard, all the entries in the transaction sections get cleared out and I have to enter them in again.
I'm using the Windows subscription version on Windows 10.
To reproduce:
Start creating a new transaction in an account
Fill in the Payee, Amount, optionally Memo, Category and optional Tag.
I'm using Window Key-Shift-S to get a chance to identify a section of my screen and put it in the clipboard.
In Quicken, click on the paper clip icon "Add an Attachment"
From the "Add" drop down menu in the bottom left of the "Transaction Attachments" dialog, select "Add from clipboard…"
Once you see the attachment icon in the dialog's window, click on "Done" to close the dialog.
****** All the previously entered information in the transaction fields are now blank. Checking the "Add an Attachment" link, the attachment is still available.
My expectation (and previous experience) is that I can add attachments without losing any text in the transaction during creation.
Comments
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Working with Quicken support through Chat, I was asked to
try to sign out from Quicken and sign back in again with you credentials please
Go to Edit > Preferences > Quicken ID & Cloud Accounts. If you are unable to see your Edit > Preferences menu, continue to the next section.
Click Sign in as a different user.
Type "yes" to confirm and click Sign Out.
After you sign out, sign back in with the same Quicken ID.
This seemed to have solved this problem.0