Subscription problem with install on new computer [edit]

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rileyb787
rileyb787 Quicken Windows Subscription Member
edited October 2023 in Download, Add/Update Accounts (Windows)

I have a current active account and a new computer.

I am trying to download and install Quicken but when I go into the install page it wants me to re-subscribe.

How can I get the download working??

Answers

  • Greg_the_Geek
    Greg_the_Geek Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited September 2023

    Click on this link:

    https://www.quicken.com/activate

    Quicken Subscription HBRP - Windows 10
  • rileyb787
    rileyb787 Quicken Windows Subscription Member

    Thanks for your response.

    That is the same link I have been using. It takes me back to the subscription options page which requires me to buy another new subscription. I cannot actually see a programme "Download Quiicken' option.

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited September 2023

    Do you LOG INTO the Quicken website - with your Quicken User ID and Password -
    they don't mention that as the FIRST step -
    Log into the Quicken website -
    Click on the upper right hamnurger menu -
    Click on Sign In -
    Scroll to the box - and click on the Quicken Windows downloader -

    image.png

    https://www.quicken.com/

    image.png
  • rileyb787
    rileyb787 Quicken Windows Subscription Member

    Thank you Greg, I've got it working again - at last!!

This discussion has been closed.

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