Loss of Data After Installing New Update Release

System
System Member admin
edited October 2023 in Errors and Troubleshooting (Windows)
This discussion was created from comments split from: Issues after Product Updates [edited].

Comments

  • Jojoann
    Jojoann Quicken Windows Subscription Member

    This is very confusing site and I would start a new question but don't know where to go.. this topic is what I'm dealing with.

    Everytime Quichen does a product update I lose transactions and then all my account balances are off.. I started doing a back up everytime I enter transactions and balance and I've stopped doing updates due to this is issue.

    Anyone else lose transactions after a product update?

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    No, that's definitely not normal. Are you syncing to mobile and web? That's the usual cause of mysterious data errors.

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    not normal …

    Is it the same accounts, or any other tidbits that might help explain

This discussion has been closed.

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