Invoice Bill To address not populating with anything at all

jeffandalicemurray

I have seen a few people with this problem over the last couple of years but none of the provided solutions have worked for me.

Are there any updates to this issue or other resolutions I may try? So far, I've tried repairing my file and making such the "address" option to "use 5 lines of notes" is unchecked.

I have the latest version for "Quicken Classic: Business & Professional" installed:

Version: R52.28

Build: 27.1.52.28

Windows 10 Home

Thank you.

jeffandalicemurray

While Quicken support was not helpful, I think I can attribute my problem to either OS (Windows 10 Home) or hardware (5+ year old computer). After installing Quicken on a newer computer (Surface) running Windows 11, the invoice feature worked as expected (Bill To address populated after I selected a customer). I used the same quicken file between the old computer/OS and the newer computer/OS.