Tangerine (Canada) Line of Credit transactions showing up reversed

starohrast

Transactions on my Tangerine Line of Credit account are showing up in reverse. For example, the Interest Billed transaction is showing up as $40.00 instead of -$40.00 and payments I make to the account are showing as negative transactions.

I have another line of credit account from a different bank connected to Quicken as well and transactions there are showing up as they should without problems.

UKR

If you haven't done so already, I'd say it's time to call Quicken Support on the phone during posted hours of operation and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it. This may need to be reviewed using your download log file and have to be escalated to higher support levels for further review.

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