Tangerine (Canada) Line of Credit transactions showing up reversed

starohrast Member

Transactions on my Tangerine Line of Credit account are showing up in reverse. For example, the Interest Billed transaction is showing up as $40.00 instead of -$40.00 and payments I make to the account are showing as negative transactions.

I have another line of credit account from a different bank connected to Quicken as well and transactions there are showing up as they should without problems.


  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't done so already, I'd say it's time to call Quicken Support on the phone during posted hours of operation and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it. This may need to be reviewed using your download log file and have to be escalated to higher support levels for further review.

    Quicken Support:
    - To contact Quicken Support, please use this link only:
    https://www.quicken.com/support#contact-support and select Chat or Phone support.
    - Support is only available during posted hours of operation
    - The phone number can be found at the support website.
    - To start Chat or see the support phone number, your browser must allow popup windows from https://www.quicken.com
    - If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account (US) or https://www.quicken.com/canada/my-account (Canada) when you log in with your Quicken ID. Place the call using the phone whose number is recorded in your account profile.
    - Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
    - Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.

This discussion has been closed.