Register entry problem

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Mario3
Mario3 Member ✭✭

Register has an entry that I can't cancel or edit, when I try, Quicken tells me it can't.

Does anyone know of this problem and how to solve it?

Thank you

Answers

  • volvogirl
    volvogirl SuperUser ✭✭✭✭✭
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    what kind of account? Can you post a screen shot of the transaction so we can see what might be wrong with it? How are you trying to delete it? Was it the exact error message.

    I'm staying on Quicken 2013 Premier for Windows.

  • Mario3
    Mario3 Member ✭✭
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    I'm using built #27.1.52.28. The entry is on my bank checking account, it is a skeduled pay entry for 8/10/2023 that I want to cancel and when I try, it tells me "Could not delete idem"

    Sorry about sending a picture but I do not know how, if you can direct me, I will comply.

  • RalphC
    RalphC Member ✭✭✭✭
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    The first troubleshooting step I'd try is to run Validate and/or Super Validate on the data file and see if it notes the transaction as a damaged transaction.

  • Mario3
    Mario3 Member ✭✭
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    I have run Validate and the entry does not not show as damaged. I'm including a picture.

  • UKR
    UKR SuperUser ✭✭✭✭✭
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    For this image of a faucet, I guess, you'll have to call a plumber … 😀

    Please try again attaching the desired image.

  • Mario3
    Mario3 Member ✭✭
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    Sorry for the gaff.

This discussion has been closed.