Quicken Downloads are Completely Broken

gkm981GTS

Starting yesterday (10/6/23) I am unable to download any transactions for any of my accounts. OSU fails when used. It starts normally, indicates that 2 or 3 accounts have been updated, and then does nothing. The blue wheel spins and spins. I have waited 2-3 hours for it to finish, but nothing. I have also tried updating single accounts, and that does not work either. Same result. I am running R52.28 (27.1.52.28) on a Windows 11 machine. I have also tried uninstalling and reinstalling Quicken. I have also super-validated my file. VERY FRUSTRATING. This has already wasted about 8 hours of my time.

As an aside, I have been getting the "Enter a Valid Date" error that many have reported for the last week or 2. Not sure if these situations are related.

Ps56k2

just FYI for the DATE problem -

https://community.quicken.com/discussion/7940836/new-10-2-23-enter-valid-date-error-after-download-transactions-for-investment-accounts-qwin

gkm981GTS

Any updates on this? Will going back to 47.15 solve the problem?

gkm981GTS

Today while trying the OSU again, I get this:

gkm981GTS

does anyone from Quicken review the issues that are posted in this forum?

The lack of ability to download transactions makes Quicken pretty much unusable.

RalphC

Try restoring a known-good backup.

Dt1972

I tried restoring from an old backup and same issues

gkm981GTS

I had to go back about 2 weeks to get a working copy.

NotACPA

https://community.quicken.com/discussion/comment/20390160#Comment_20390160

This is, primarily, a user-to-user forum …although there are some Q employees (user ID starts with "Quicken …") who moderate the forum and can escalate to Q Support … but those employees aren't themselves Tech support.