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Fidelity Accounts showing $0 in Application

Kirk Gartside

A few weeks ago a subset of my Fidelity accounts (two 529 plans) started showing $0 in the application. My Fidelity 401k is still working properly & showing proper balance. I sent in a report and have been looking at solutions. I've updated the connection, tried reading the account all to now avail. What's interesting about this is that when I update the connection, that shows the correct balance in the update window. However, once that is done my application still shows $0.

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arad

Same issue here! I delete the account and start over. Quicken connects properly and shows the correct amounts. When I try to download the transactions I get a zero balance. Its been going on for quite some time!

r2d2gasser

I am having the same issue with my Further (formerly Select Account) account. Would appreciate some help. Quicken doesn't restore single accounts and I don't want to restore to my latest backup because I just got the bank transactions to download.

I have deleted the connection and reset it, all to no avail. It shows the correct amounts but then gives me a zero balance.

Kirk Gartside

https://community.quicken.com/discussion/comment/20390453#Comment_20390453

How long Arad? Mine started on August 24th.

lefty77

Another thread is experiencing a very similar issue to you guys as well - a specific 401k account is showing a zero balance to no avail no matter what we do too.