how long to get refund

bill20

I renewed quicken Oct. 2 I then requested a refund on Oct. 6 using the return form. As of today the 12th I have not even received an Email acknowledging them receiving my form. How long does it usually take as they say it only takes a few days to get the refund

splasher

We are generally just other users here on the forum. You need to ask https://www.quicken.com/support#contact-support for an answer to that.

bill20

thanks , not sure where to follow up

splasher

Use the link that I provided in first response to contact OFFICIAL Quicken support, do not use anything you find using a Google search, most of them are not REAL Quicken support.

bill20

Thanks, actually got the refund this morning. Thanks again.

[Edited for Readability]

Maxie1227

The only offer I got when trying to access refund form was a phone number to call. I don't like to use phone because of a problem with my speaking clearly. I already use Quicken Classic, but purchased Quicken Simplify because I thought it might be better. Purchased on Nov. 1, 2023 and tried to get a refund same day. I already cancelled auto-renewal but it looks like I am stuck paying for an application I did not even fully set up. Quicken, your support stinks!

Greg_the_Geek

Do you try the Quicken Simplifi support site?

https://help.simplifimoney.com/en/articles/3412542-how-do-i-cancel-and-request-a-refund-for-my-quicken-simplifi-subscription